Technical FAQ

Ok - so we KNOW you have already read the USER MANUAL and the QUICK START guide, and you must not have found what you were looking for there...so - we have created this page to display common questions that have been asked, and our answers.

If you still can't find what you are looking for - CONTACT US. !!

Q: Can I load my files on my iPod onto the MVP?
A: The iPod plays music from its own format - you must use files that are .wav, .avi, or .mp3 format on the MVP. If you load an iPod file onto your MVP and try to play the file, the MVP will give you an error.

Q: Is there a way to set the MVP to only play the selected File, instead of rolling into the next song or video?
A: Currently the best way to solve this is to place the file into its own folder on the player, using your file manager. Additionally, if you utilize the properties of the file (right click / properties), you can customize the Artist, Album and Genre of the file so that it groups with similar items.

Q: Must I use the included AVI converter software to view my own video's on the device?
A: There are some other converters that will work correctly - but - we do suggest that you run each video you have through our supplied AVI converter to be sure that it will work correctly - even if you already have the file in AVI format. Be sure to change the name of the converted file so that you have the original to view on your PC or other device. If you need the AVI software - click the 'Technical Support' link at the bottom of this page.